Sales Associate - Manchester, NH
Company: Atlantic Wireless Communications
Location: Manchester
Posted on: May 23, 2023
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Job Description:
Sales Associate
Manchester, NH
Amazing career opportunities. Fantastic company culture.
Top-notched compensation structure and benefits package with
employee perks. Sound good? Our Sales Associate position is for
you!
Summary
Atlantic Wireless, a top agent of UScellular , is looking for
dynamic and motivated Sales Associates to provide in-store sales
and service directly to new and existing UScellular customers in
our Manchester, NH store. Successful Sales Associates are driven to
excel and earn commission by helping customers uncover all of their
technology needs and then deliver a complete solution with
professionalism and enthusiasm. If you want to work for a company
that values integrity and respect while relentlessly serving
customers in a fun (but a little weird) family work environment,
this is the opportunity for you!
Here is what our associates have to say:
"AWC is an amazing company with great core values. I love being a
part of this team."
"The culture is fantastic."
"AWC is a great place to work. The company has changed my life for
the better."
"I love working for Atlantic Wireless. You feel like family and
like they truly care. Great benefits and pay structure."
About Us
Atlantic Wireless is the world-class owner and operator of
UScellular retail stores in multiple states. Our retail stores are
operated with the highest standard of excellence where we treat our
customers like family. The purpose of the Atlantic Wireless Store
Experience is to inform, illuminate and inspire. We go beyond the
call. We are trusted advisors who have intimate knowledge of our
customers' needs and business. Our customers think of us first for
any solution and become advocates for Atlantic Wireless.
Sales Associates Key Duties and Responsibilities
Sales Associates build and maintain positive relationships with
customers to become a trusted advisor and provide total wireless
solutions throughout the life-cycle of the customer.
Deliver an exceptional customer experience to each and every
customer in every interaction.
Utilize the UScellular sales process and tools to uncover and
identify customer needs and the reason for their visit.
Assist customers with exploring and discovering UScellular products
and services that match their current and future needs.
Continually strive to be the most knowledgeable mobile expert in
order to demonstrate and educate customers on UScellular products,
services, and promotions.
Greet customers in a timely and professional manner.
Review the customer's purchase to explain products and ensure
understanding of features and billing.
Accurately process customer sales, billing transactions, warranty
claims, and insurance exchanges.
Troubleshoot and problem-solve to resolve customer questions about
devices, services, and plan details.
Consistently meet or exceed established customer prospecting, sales
and performance targets as set by Atlantic Wireless and UScellular.
Sales and prospecting goals are subject to change, as business
necessitates.
Complete all UScellular and Atlantic Wireless training programs and
compliance requirements.
Embrace and participate in all UScellular and Atlantic Wireless
trainings, meetings, communication platforms, and other
initiatives.
Understand and comply with all UScellular and Atlantic Wireless
policies and procedures.
Position may require travel to assist in another store location,
participate in meetings, or attend company events.
Job descriptions and duties are subject to change. Employees may be
asked to perform other related duties as assigned, based upon the
current needs of the organization.
Skills, Competencies, and Behaviors
Sales Associates should model the behaviors of our company core
values (Fun, Integrity, Respectful, Relentless).
Must demonstrate a high-level of trust, dependability, and
reliability.
Maintain an enthusiastic, positive, professional, and collaborative
approach to the position and duties.
Possess strong written and interpersonal communication skills
required to develop and maintain customer and coworker
relationships.
Must be able to communicate over the phone and in-person with
customers and company personnel.
Must be able to sit or stand in a stationary position 50% of the
time.
Must be able to bend or stoop to obtain and restock
merchandise.
Must be able to operate computers proficiently and use multiple
applications simultaneously to process transactions and sales.
Proficiency with spreadsheets and email is important.
Requirements
Previous prospecting through calls and texts, and sales experience
in a customer service-oriented environment desired.
Experience in the cellular or retail industry is preferred.
High school diploma or state equivalency required.
Must be flexible to work evenings, weekends, and holidays as
required.
Must have a valid driver's license, a reliable form of
transportation, and be able to operate a motor vehicle.
Candidates for hire are subject to a criminal background check.
We Offer a Total Rewards Benefits Package
Total compensation estimate of $50,500 (base pay + sales
commission) starting, with an additional $18,000 in benefits.
Hourly wage estimate $17-$25/hour.
Eligible to win bonuses and award incentives based upon sales
performance
Insurance options include: Medical, Dental, Vision, Short-Term
Disability, Long-Term Disability, Life, Accident, Critical Illness,
and Cancer insurance
Paid Time Off, including 9 Paid Holidays!
401k plan with company match of up to 6%
Corporate Chaplain Program
Employee Assistance Program
Associate Phone Discount Program
Employee Development & Training
To apply, please visit our website at For questions, please contact
.
Equal opportunity is Atlantic Wireless policy. We select the
best-qualified person for each position in the organization. No
company associate will discriminate against an applicant for
employment or a fellow associate because of race, color, religion,
sex, sexual orientation, gender identity, transgender status,
national origin, genetics, age, pregnancy, marital status,
political affiliation, disability, protected veteran status, or any
other characteristic protected by law.
Keywords: Atlantic Wireless Communications, Manchester , Sales Associate - Manchester, NH, Sales , Manchester, New Hampshire
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