Performance Consultant - SMARTT
Company: CDK Global
Location: Manchester
Posted on: August 1, 2022
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Job Description:
WHO WE ARE:Drive global technologyCDK Global is a leading global
provider of integrated information technology and digital marketing
solutions to the automotive retail and adjacent industries. Focused
on enabling end-to-end automotive commerce, CDK provides solutions
to dealers in more than 100 countries around the world, serving
approximately 28,000 retail locations and most automotive
manufacturers. CDK Global solutions automate and integrate critical
processes from pre-sale targeted advertising to the sale,
financing, insurance, parts supply, repair and maintenance of
vehicles, with an increasing focus on utilizing data analytics and
predictive intelligence. We're large enough to make a difference
but small enough for your voice to be heard. This means that we are
an organization where every person matters. You can make an impact
on the success of our business and that of our customers regardless
of what career you decide to pursue. From data scientists to sales
and client service experts, we're hiring to support your growth and
ours - Green light your career. If you're ready for high impact
you're ready for CDK!WHY US:Growth potential, flexibility and
material impact on the success and quality of a next-gen,
enterprise software product makes CDK Global an excellent choice
for those who thrive in challenging, fast-paced engineering
environments. The possibilities for impact are endless. We have
exceptional opportunities to evolve our industry by driving change
through new technology!ABOUT THE POSITION:CDK Global is hiring a
full-time Performance Consultant with fixed operations experience
to carry out health checks for Ford SMARTT dealers. This is a
field-based position that will require up to 90% travel annually.
Travel is Monday through Friday on a weekly basis.As a Performance
Consultant one is responsible for, however not limited to, the
following:Consult with executive level management to evaluate
business goals, dealership (group) strategies and consulting visit
objectives. Evaluate dealership knowledge and their current level
of process and product utilization. Work individually or partner
with Executive Coach to identify process workflow gaps and create
solutions and best practices that drive dealership efficiency,
system utilization, margins, sales, productivity and
revenue.Provide solution training via one-on-one coaching;
one-to-many coaching; and presentations to dealership senior
management. Training includes, but is not limited to, CDK product
education and setup changes, business workflows, and best practices
that correspond to the workflow/process improvements being
implemented.Recommend additional CDK solutions, when client is a
CDK client.Complete paperwork and Action Item trip reports in
designated timeframe. Recommend additional CDK solutions to client
based on processes and business needs. Manage recurring contracts
to ensure services are scheduled and delivered in the appropriate
time frameInterview dealerAgree changes to setups with dealerCoach
dealer on making changes to setups and implement agreed
changes.Qualifications & Requirements:Automotive dealership
industry experience - CDK Fixed Operations expertise2+ years of
hands-on experience using CDK Drive Prior experience working in a
retail dealership environment using CDK DriveSubject Matter Expert
(SME) for best practices and key metrics that support one complete
dealership workflowAble to help clients maximize desired business
results based on key metrics and coaching on increased utilization
of their CDK Dealer management systemAt CDK, we believe inclusion
and diversity are essential in inspiring meaningful connections to
our people, customers and communities. We are open, curious and
encourage different views, so that everyone can be their best
selves and make an impact. CDK is an Equal Opportunity Employer
committed to creating an inclusive workforce where everyone is
valued. Qualified applicants will receive consideration for
employment without regard to race, color, creed, ancestry, national
origin, gender, sexual orientation, gender identity, gender
expression, marital status, creed or religion, age, disability
(including pregnancy), results of genetic testing, service in the
military, veteran status or any other category protected by
law.Applicants for employment in the US must be authorized to work
in the US. CDK may offer employer visa sponsorship to
applicants.
Keywords: CDK Global, Manchester , Performance Consultant - SMARTT, Professions , Manchester, New Hampshire
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