Posted on: November 18, 2023
Summary Posted: Nov 16, 2023 Role Number:200125453 Are you
passionate about driving sales, building relationships, and
consulting with customers on business solutions? Do you want to
connect entrepreneurs and professionals with the tools they need to
build success? As a Business Pro, you help customers discover how
Apple products can transform the way they work - and you build
loyalty by maintaining those customer relationships. In this role,
you serve as both a resource and a mentor to your fellow Apple
Store team members. You also partner with store leadership to find
opportunities to connect customers with powerful tools and
solutions that help their business thrive. Key Qualifications At
least three years of success and high performance in sales of
technology or business solutions, or equivalent. Proven ability to
take a personalized, solution-based approach to customer needs.
Advanced consultative expertise in Apple and third-party solutions,
mobility adoption, and business transformation. Description As a
Business Pro, it's your job to drive sales and awareness of Apple's
products for the business community. You keep customers engaged by
leading briefings and workshops that showcase how Apple and
third-party technology and services can help them build success.
With the help of customer relationship management (CRM) tools, you
plan and forecast business performance through account management,
pipeline building, and opportunity management. You develop account
plans to start and expand adoption of solutions across the Apple
ecosystem - and deepen adoption within an organization. To ensure
compliance with policies and procedures, you maintain a deep
understanding of all retail business programs and offerings.
Working closely with store leadership, you assess accounts'
individual needs and work to support the transition of those
accounts to the Apple team that will best meet the customer's
specific needs. Education & Experience Additional Requirements *
You possess strong business insight, as well as general knowledge
of key small business industries, technology trends in communities,
and business challenges. * You have excellent listening,
influencing, negotiation, and interpersonal skills to establish
positive relationships with customers, as well as within Apple and
our team. * You have extraordinary written and verbal communication
skills, in person and on the phone. * You can work effectively with
business owners and executives across all organizational levels. *
You have a proven ability to connect with people, manage processes
efficiently, and prioritize without sacrificing the customer
experience. * You can adapt in a dynamic, ever-changing retail
environment. Pay & Benefits At Apple, base pay is one part of our
total compensation package and is determined within a range. This
provides the opportunity to progress as you grow and develop within
a role. Your base pay will depend on your skills, qualifications,
experience, and location. Apple employees also have the opportunity
to become an Apple shareholder through participation in Apple's
discretionary employee stock programs. Apple employees are eligible
for discretionary restricted stock unit awards, and can purchase
Apple stock at a discount if voluntarily participating in Apple's
Employee Stock Purchase Plan. You'll also receive benefits
including: Comprehensive medical and dental coverage, retirement
benefits, a range of discounted products and free services, and for
formal education related to advancing your career at Apple,
reimbursement for certain educational expenses - including tuition.
Additionally, this role might be eligible for discretionary bonuses
or commission payments as well as relocation. about Apple Benefits.
For information about pay, if you are interested in roles located
in one of our California, Colorado, New York or Washington
locations click here to select a store and view pay information.
Note: Apple benefit, compensation and employee stock programs are
subject to eligibility requirements and other terms of the
applicable plan or program.
Keywords: Apple, Manchester , Business Pro, Other , Manchester, New Hampshire
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