Company: Dave & Buster's
Posted on: November 26, 2022
Be a part of the D&B team!
POSITION SNAPSHOT: Ensures Guests have an unparalleled experience
by providing fast, friendly service and being attentive to Guests'
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best
combination of food, drinks and games in an ideal environment for
celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all
problems or unusual matters of significance. Takes prompt
corrective action where necessary or suggests alternative courses
Creates a warm, fun atmosphere for Guests and Team Members.
Adheres to company's sanitation procedures.
Maintains responsibility for personal bank and ensures all
financial transactions are accurate by operating credit card
machines correctly, calculating and returning appropriate change
and maintaining adequate cash and coin for making change.
Follows alcohol awareness procedures for preventing intoxication
and dealing with intoxicated Guests.
Assesses Guest demeanor and identifies when behavior should be
called to the attention of a Manager.
Greets newly seated Guests' in a friendly and timely manner.
Accurately takes Guests' food and drink orders.
Maintains a thorough understanding of all menu items and is able to
answer questions regarding food and drink items and their
Enters orders into Micros quickly and in proper sequence, using
appropriate modifications and charges.
Ensures food is properly garnished and delivers trays to designated
table server's own section, as well as other sections in the
restaurant, as needed.
Works quickly and efficiently adhering to "Full hands in, Full
hands out" philosophy.
Assists in party set up and breakdown. Busses and resets tables as
Assists other Team Members as needed or as business dictates.
Responsible for all sales on personal Micros keys and completing
station side work at the beginning and end of their shift.
Participates in all incentives and contests, driving sales and
promoting the brand.
Follows portion guidelines to ensure cost control, while maximizing
Ensures ongoing Guest satisfaction by checking back after delivery
of food, maintaining drink levels, removing clutter, pre-bussing as
necessary, and responding to Guest needs in a timely manner.
Keeps station clean, sets up and takes down station tables
Maintains a favorable working relationship with all other company
Team Members to foster and promote a cooperative and harmonious
working climate and help keep high morale, productivity and
Must be skilled in effectively communicating with Guests in order
to generate enthusiasm about the D&B experience.
Must demonstrate ability to operate Micros, make changes,
accurately conduct credit card transactions, and account of all
monies at the end of each shift.
Must be able to read and communicate in English.
Listen to hear Guests' orders and needs, and then communicate with
Guests verbally and with other Team Members verbally via Micros
Dressed in proper dress code requirements, looking neat, clean and
professional at all times.
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those
that must be met by a Team Member to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. While performing the duties of this position,
the Team Member will regularly be required to:
Work days, nights and/or weekends as required.
Work in noisy, fast paced environment with distracting
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend and stoop frequently.
The above statements are intended to describe the general nature
and level of work being performed by individuals assigned to this
job. They are not intended to be an exhaustive list of all
responsibilities, duties and skills required of personnel so
classified in this position.
Keywords: Dave & Buster's, Manchester , Server, Other , Manchester, New Hampshire
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