Partner Development Specialist - Digital Signage

Company: Connection
Location: Manchester
Posted on: November 21, 2022

Job Description:

What We Do
We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department.
Who We Are
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
Why You Should Join Us
You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.
Job Summary:
The Partner Development Specialist (PDS) acts as the subject matter expert resource for Account Managers on pre-sales questions related to the partner and/or product line and provides guidance and/or suggestions to the Account Managers on partner resources, pricing programs, cross-sell and up-sell opportunities, advanced services, assessment opportunities, and any other pre-sales inquiries for that partner's portfolio. Job responsibilities include delivering training, battle cards, and playbooks to our sales force on related topic(s). The PDS drives partner program initiatives as determined by the Product Manager while considering the needs of the partner. As the subject matter expert, the PDS provides feedback to both the partner and Product Management group on the programs and resources. At times, the PDS participates in conference calls with external customers and their assigned AMs to provide basic information on the partner's solution(s) and programs. Additionally, the PDS is responsible for remaining abreast of partner programs, technology solutions and market trends within the supported product line/ partner portfolio.

• Act as the subject matter expert to Account Managers for pre-sales questions relating to Digital Signage.
• Drives program initiatives for a particular partner including campaigns, incentives, pricing programs, and sales enablement.
• Proactively engages with partner field community and balances the needs of Connection and the partner
• Interacts with Account Managers and the external customer explaining in basic, non-technical terms, the general overview of the solution that the account Manager is presenting to the customer.
• Stays up to date on programs, technical knowledge, market trends and operational models
• Performs all other duties or special projects as assigned.
  Required Competencies:
  
  • Advanced Microsoft Office skills to include creating presentations, creating documents in Word to include advanced formatting, creating spreadsheets to include the use of macros.
  • Ability to learn and use Connection programs including E1, Business Objects, Callback, etc.
  • Aptitude for technology
  • Attention to detail in composing, keying, and proofing professional business materials
  • Negotiation skills with ability to secure best purchasing agreement for customers and company
  • Adept at proactively finding business opportunities within existing customer base
  • Understanding inside sales strategies and upselling for upgrades and other add-on products
  • Working knowledge of marketing products and/or Partner program development with ability to work towards goals
  • Business acumen with ability to understand the Partner's strategic vision
  • Adaptable with ability to switch tasks based on shifting priorities
  • Interpersonal skills with ability to work well with all levels of the organization
  • Excellent verbal communication skills with ability to present professional demonstrations
  • Intuitive with ability to perceive others' feelings and motives quickly from subtle signals
  • Articulate with ability to express oneself clearly and professionally in written and oral communication
  • Organized with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines
  • Quick study with ability to master a situation or learn new things with minimum direction or training

Keywords: Connection, Manchester , Partner Development Specialist - Digital Signage, Other , Manchester, New Hampshire