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Customer Service

Company: Michelle Solutions LLC
Location: Manchester
Posted on: November 21, 2022

Job Description:

Job Description This is a remote position. We're looking for a highly skilled customer service representative to join our team, managing inbound phone calls with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality. The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice of our client, he or she will be integral to reinforcing our reputation for exceptional customer service. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields (helpful but not mandatory) Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Requirements Requirements Equipment Needed: Computer or laptop Hardwired Internet connection Noise cancelling headset Must pass a background check MUST LIVE WITHIN THE UNITED STATES Benefits Benefits Medical Dental Vision

Keywords: Michelle Solutions LLC, Manchester , Customer Service, Other , Manchester, New Hampshire

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