Account Administrator

Company: HRC Total Solutions, LLC
Location: Manchester
Posted on: November 12, 2021

Job Description:

Job Summary

HRC Total Solutions is looking for a motivated and reliable Account Administrator to join our Client Relations team! In this position you'll work with your Account Manager to manage your client's pretax and other benefit accounts. You'll build and retain client relationships through excellent communication and efficient administrative services!

This position has the following schedule: Monday through Friday 8:00 am-5:00 pm.

Responsibilities:
Process client documents, including plan renewals, mid-year changes and terminations
Assist in answering inquiries and educating Clients via phone and e-mail
Process and research cases and inquiries in Client Relations Queue
Assist in processing and sending monthly renewal letters
Enter renewals into CRM systems
Prepare and send reports requested by Account Manager/Clients
Assist with overflow of Customer Service call queue
Skills and Experience:
Service oriented
Strong initiative and resourcefulness
Strong verbal and written communication skills
Ability to learn and understand the plans and IRS regulations
Proficient computer skills with ability to learn new software
Benefits:
Medical
Dental
Vision
Company paid Life
Company paid STD D
Vacation time
Paid Holidays
Retirement Plan

Plus a casual, family-oriented work environment!
*All Candidates being considered for employment must pass a pre-employment drug screen and background check

HRCTS provides equal employment and advancement opportunities to all qualified candidates without regard to race, color, religion, sex, sexual orientation, age, physical or mental disability, genetic information, veteran status, or any other protected class

Job Type: Full-time

Pay: $16.00 per hour

Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Work from home
Schedule:
8 hour shift
Day shift
Monday to Friday
Work Location:
One location
Work Remotely:
Yes
Work Location: One location

Keywords: HRC Total Solutions, LLC, Manchester , Account Administrator, Other , Manchester, New Hampshire