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Retail Service Specialist

Company: AAA Northern New England
Location: Manchester
Posted on: September 15, 2021

Job Description:

Retail Service Specialist

AAA Northern New England is seeking applicants for the position of Retail Service Specialist in the Manchester, NH Branch. 

This position is the first point of member contact in a Branch office. In the Branch Member Associate role, you will greet members and determine the nature of the service required, while educating customers on the added value of a AAA membership through cross-selling services. You will provide travel related materials, assist with maintaining new and existing memberships, and provide sales leads to other departments as appropriate to achieve individual, Branch, and organizational goals.


  • High school diploma, G.E.D. or equivalent certificate required
  • 2 years of college or related work experience preferred.
  • Excellent verbal and written communication skills.
  • Demonstrate customer service skills to engage and provide legendary service.
  • Ability to navigate Windows, Outlook, Word, and Internet/Intranet
  • Successful completion of a Background check and drug test

Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts

AAA Northern New England is part of the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

Keywords: AAA Northern New England, Manchester , Retail Service Specialist, Other , Manchester, New Hampshire

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