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Company: LS Technologies, LLC
Location: Manchester
Posted on: May 3, 2021

Job Description:

LS Technologies currently has an opening for an experienced Telecommunications Support Technician/Engineer. This position will support the Federal Aviation Administration's (FAA) National Airspace Security and Enterprise Operations (NASEO) Directorate. The NEO Directorate is one of seven Technical Operations Service units that collectively and collaboratively provide safe and efficient flight services through responsive and cost-effective maintenance of the NAS facilities, systems, and equipment. Desired experience for this position includes:

This position will primarily support current and future Administrative Voice Operations and Technology (PBX).

Desired experience for this position includes:

  • Provide program support to the FAA NASEO line of business (LOB) related specifically to the operation and support of telecommunications networks and systems used in Air Traffic Control (ATC) operations.
  • Provide assistance and leadership with Administrative Phone Systems (PBX) maintenance and modernization efforts (analog and digital).
  • Assist in maintaining Administrative Phone Records and circuit database validation for FAVES modernization.
  • Perform maintenance of telecommunications equipment including local area networks (LAN) wide area networks (WAN), serial data service, digital broadband service (DDS and T1), routers, modems, personal computers and internet connections, analog voice services, telephones, fax machines, telephone switching equipment (PBX), and radios,
  • Assist in the development of program management plans consisting of short- and long-range planning
  • Communicate issues or concerns affecting the tasks and assist in resolution
  • Support service-improvement working groups with the development of service analysis
  • Provide support for service restoration activities
  • Assist in the resolution of open/chronic trouble tickets
  • Provide liaison function with external customers
  • Develop post-outage assessment documents and evaluate post outage assessment documents for significant outages such as analysis of contractor post-mortem and Reason-for-Outage (RFO) reports.
  • Assist the Government in providing program management oversight support for all leased/owned FAA telecommunications programs until decommissioning or end of lifecycle with an emphasis on leased IP services.
  • Coordinating activities as appropriate with designated FAA staff
  • Assisting in any other duties as requested
  • Applicants must possess or meet eligibility requirements for gaining a security clearance. US citizenship is required

Required Experience:

  • A minimum of 10 years' direct experience with Administrative Telephone (PBX) systems including analog and digital phone systems for both small, and large sites.
  • Experience in maintenance of telecommunications and/or enterprise networks.
  • Experience with telecommunications technology (multiplexors, voice and data analog and digital services, basic microwave and satellite theory), serial communications (RS-232 and RS-530) and IP theory (understanding TCP/IP technology)
  • Experience in design and installation of network topology (cabling, cabling infrastructure, jacks, etc.)
  • Significant experience with IP networks and or Enterprise Services preferred.
  • Experience with input and maintenance of telephone records database preferred.
  • Previous FAA experience a plus.
  • Must be proficient with MS Office, including Word, PowerPoint, Project, and Excel
  • Ability to multi-task, handle a fast-paced work environment, and adapt to rapidly changing priorities
  • Excellent writing, oral communication, management, and organizational skills
  • Willingness to perform detailed work with little guidance and to interact in a positive manner with other government and industry personnel
  • Applicants must possess or meet eligibility requirements for gaining a security clearance.


Bachelor's Degree plus 8 years relevant experience or High School Graduate plus 10 years relevant experience



LS Technologies, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Posted by ApplicantPro

Keywords: LS Technologies, LLC, Manchester , Tech, Other , Manchester, New Hampshire

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