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Showroom Coordinator

Company: The Norfolk Companies
Location: Manchester
Posted on: October 14, 2020

Job Description:

Description:
The Showroom Coordinator will assist the sales team to provide excellent customer service to all customers of Norfolk Hardware and Norfolk Kitchen and Bath locations. The Coordinator will be the 1st point of contact for potential customers via walk-in, phone or email. As the Boston Showroom is located within our Hardware & Home Center, this position could also be Full-time with the rest of the hours working within the home center..

Requirements:
The Showroom Coordinator will:--- Meet and greet all customers as they enter the showroom--- Be the 1st point of contact for potential customer whether walk-in, phone or email--- Answer phone calls and assist in showroom coverage--- Work with showroom and marketing managers to ensure proper signage.--- Assist customers by providing information on Norfolk Kitchen & Bath process, products with a description of the features and benefits of available lines.--- Assist designers with sales ordering process converting prospect customers and quotes in ERP system--- Work to identify product or services needed before referring to a designer.--- Ensure the showroom is clean, neat and presentable to customers, includes some light cleaning tasks--- Perform other duties as assignedKnowledge, Skills and Abilities--- Strong interpersonal communication and organization skills--- Clear communication skills, both oral and written.--- High level of professionalism and sense of urgency--- Good attention to detail--- Good computer skills and Microsoft application knowledge--- Keen ability to listen to customer and assess needs--- Ability to read, write in English. Bi-lingual helpful.--- Online product and information research skillsEducation and Experience--- 3+ in a sales/retail work environment working directly with customers--- Proficient with Microsoft Office - Outlook, Word, Excel & Teams--- Kitchen cabinet product knowledge helpful but willing to trainPhysical Requirements--- Able to sit and stand for extended periods of time.--- Able to lift 30+ lbs. occasionally.--- Able to walk frequently--- Professional demeanor and appearance PI124756652

Keywords: The Norfolk Companies, Manchester , Showroom Coordinator, Other , Manchester, New Hampshire

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