Technical Product Support (Electro-Mechanical)
Company: Schleuniger, Inc
Location: Manchester
Posted on: August 6, 2022
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Job Description:
Are you looking for a company that develops and encourages its
employees to grow, and has excellent benefits? A company that has
an amazing culture where everyone "works hard and plays hard"
together? Well, you found it! A great place to work! We have an
onsite fitness room, free snacks and drinks, cafeteria with full
kitchen and a ping pong table, activities committee that helps plan
fun company sponsored events throughout the year, dog days, and
more!Come join the fun and be part of a great team! We are looking
for a professional, enthusiastic, and hardworking individual to
join our team in NH. Product Support Engineer - Manchester, NHIn
this role you will provide technical support to customers,
representatives, distributors, and other inside personnel, with the
primary objective of ensuring customer satisfaction and increasing
sales. Main responsibilities:Processes customer submitted wire
samples, provide technical reports, and application
recommendations.Provides pre and post sales telephone support to
customers, representatives and Schleuniger personnel, including
machine selection and application review, set-up, programming and
troubleshooting.Provides product training on Schleuniger machines,
both internal and off-site, to customers, representatives, and
Schleuniger personnel.Provides a number of services at customer
sites for higher level systems, including: sales support, equipment
maintenance, 3rd party vendor support, installation (Primary) and
training (Primary).Provides technical documentation as required,
including Sales Bulletins, Technical Bulletins, Application
Bulletins, and company newsletter. This position is full-time,
Monday-Friday 8 a.m. - 5 p.m., working in the office at our
Manchester, NH location.What you bring to the table:2 year
technical degree and 3 years of related experience (mechanical and
electrical) required, or equivalent combination of education and
experience.Strong Technical aptitude required.Professional
telephone manner required.Multi-tasking capability required.Strong
presentation skills and a neat professional appearance
required.Must be Team oriented. Computer literacy
required.Bi-lingual (English / Spanish) preferred.Valid Driver's
LicenseApproximately 25% travel required. We recruit and hire
individuals that add to our success - by seeking employees who are
team-oriented, self-motivated, and have great personalities. If you
are eager to work in a team environment and have a strong desire to
succeed, we'd like to meet you. We offer our employees an excellent
benefits package that includes:Health - Dental - 401(K) Plan with
100% company match up to 7% of salary - Wellness and Vision
Reimbursements - Tuition Reimbursement - Sales Bonus Program - 11
holidays - Paid Leave - Flexible Spending Accounts - Life Insurance
- Short and Long Term Disability Insurance PI187162323
Keywords: Schleuniger, Inc, Manchester , Technical Product Support (Electro-Mechanical), IT / Software / Systems , Manchester, New Hampshire
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here to apply!
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