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Customer Service Associate

Company: VPNE Parking Solutions
Location: Manchester
Posted on: November 12, 2021

Job Description:

Overview VPNE Parking Solutions is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. We are the parking and transportation business partnered to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business. Our employees are energetic, friendly, and proactive in helping VPNE build its brand. Are you a dedicated professional who thrives in a fun, fast-paced, team-oriented environment? Are you interested in joining a community of employees who are spirited, driven, and diverse? If so, park yourself at VPNE Parking Solutions. We are a recognized leader in the hospitality industry, looking for people like you to help us drive our clients' business and build their brand. Apply today to jump-start your future! The role of the Garage Cleaner is to provide exceptional guest experiences while ensuring the continued cleanliness and safety of the garage. Responsibilities * Customer Service: Make exceptional guest experiences the priority in every interaction * Shift Report: Document all incidents per company policy * Maintain cleanliness of garage area daily * Handle questions from customers and manage equipment issues Qualifications Years of Experience: Entry Level Language Skills: Proficient in English both verbally and written Education Requirements: High school diploma/GED Requirements: * Ability to read, write and verbally communicate in English * Ability to sit and stand for long periods of time * Ability to walk short and long distances * Ability to stand for long periods of time * Possess the manual dexterity to operate parking equipment, including POF machines, garage gates, and location-specific equipment * Strong sense of customer service * Ability to lift a minimum of 50 pounds * Be at least 18 years of age * Be able and willing to smile during every customer interaction * Maintain uniform standards while around the account * Ability to pass a criminal background check * Ability to create relationships with customers * Strong organizational skills Benefits: * Paid weekly * Medical, Dental, Vision * 401K with up to a 5% match * Commuter benefits * Childcare benefits * Discount programs * Short-term disability * Accident insurance * Life insurance

Keywords: VPNE Parking Solutions, Manchester , Customer Service Associate, Hospitality & Tourism , Manchester, New Hampshire

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