Patient Care Assistant
Company: Planned Parenthood League of Massachusetts
Location: Worcester
Posted on: April 7, 2026
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Job Description:
About Planned Parenthood League of Massachusetts Planned
Parenthood League of Massachusetts (PPLM) is the state’s leading
provider and advocate of high-quality, affordable sexual and
reproductive health care for all people, as well as a nationally
recognized provider of comprehensive sex education and cutting-edge
research. This position is part-time. Anticipating 26-32 hours a
week. What You'll Do The Patient Care Assistant (HCA) plays a
crucial role in delivering culturally responsive patient care. This
position involves medical assisting, lab work, administrative and
reception support—helping ensure every patient receives quality,
respectful care in a welcoming environment. Key Responsibilities Be
the first point of contact—greeting patients, guests, and escorts
with warmth and respect Manage check-ins, check-outs, appointment
coordination, and contraceptive supply sales Measure and record
vital signs; assist with clinical procedures and lab tasks under
supervision Ensure accurate and respectful documentation in patient
records Deliver health education and support informed consent
processes Keep the health center safe, clean, and well-stocked in
alignment with patient care protocols Collaborate with staff and
contribute to a community of learning and respect What You'll
Bring: ? High School Diploma/GED required; Medical Assistant
Certificate preferred. ? Bilingual candidates strongly encouraged
to apply (Mandarin, Spanish, Haitian Creole, Vietnamese, or
Portuguese). ? Passionate about health equity, reproductive
justice, and inclusive care. ? Comfortable working with diverse
patient populations in fast-paced environments. ? Strong
organizational skills and commitment to racial and gender equity.
Benefits and Perks: Competitive salary and benefits package.
Opportunities for career growth and professional development. A
supportive, team-oriented work culture. Why Work with Us: Inclusive
Workforce We are actively building a workforce that reflects the
people we serve . Leadership Opportunities : We believe in
mentorship, career growth, and supporting under-represented
professionals . Impact-Driven Culture : Be part of a
mission-centered team that is reshaping healthcare from the inside
out . $23.50 - $23.50 an hour This position is part of the
Collective Bargaining Agreement Commitment to Equity PPLM is a
501(c)(3) charitable organization and an equal opportunity employer
that values a diverse workforce and a culture of inclusivity and
belonging. Equity, diversity, and inclusion are core values at PPLM
and a chance for us to make long-term, meaningful change. In order
to address health equity in communities across Massachusetts in an
authentic way, we must start with ourselves. We are taking focused
steps to make progress in our own organization and are committed to
building an equity practice in all aspects of our work that will
lead us toward becoming an organization that better reflects our
patients and embodies cultural humility. We believe that
communities most impacted by health inequities must be centered in
the work we do. Therefore, we strongly encourage applications from
Black, Hispanic, Asian, and Indigenous people of color, Trans and
gender non-conforming people, LGBTQIA people, people with
disabilities, and working-class people for all our positions. Equal
employment opportunity and having a diverse staff are fundamental
principles at PPLM, where employment and promotional opportunities
are based upon individual capabilities and qualifications without
regard to race, color, religion, gender, pregnancy, sexual
orientation/affectional preference, age, national origin, marital
status, citizenship, disability, veteran status or any other
protected characteristic as established under law.
Keywords: Planned Parenthood League of Massachusetts, Manchester , Patient Care Assistant, Healthcare , Worcester, New Hampshire
