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COVID-19 Vaccine Clinic Patient Navigator

Company: Catholic Medical Center
Location: Manchester
Posted on: November 22, 2021

Job Description:

Under the immediate supervision of the Clinical Services Business Manager, is responsible for navigating patients through the process of receiving their COVID-19 vaccination series. This is a per diem position. Responsibilities Clinical Administrative Competency 1 Maintain awareness of organizational COVID-19 vaccine guidelines and updates from the CDC and NH State DHHS. 2 Schedule appointments for qualified patients, following the phased distribution plan, to receive their two doses of the COVID-19 vaccine series within the appropriate timeframes. Quickly fill cancellations and coordinate appointment changes. 3 Check in patients for their scheduled appointments, verifying and updating all patient information at each visit. Is responsible and skilled at obtaining accurate information on the patient in as swift a manner as possible 4 Provide all patients with required handouts and answer simple questions. Forward patient's clinical concerns to the COVID-19 vaccine clinical staff for follow up. Patient Advocacy 1 Utilize appropriate resources for non-English speaking patients, hearing and sight impaired individuals, and/or healthcare illiteracy 2 Take proactive steps to recognize and report suspected abuse including child abuse, sexual abuse, spousal abuse, report to your supervisor Quality 1 Participates in quality reviews vaccination audits and process improvement as needed. 2 Follows infection prevention practices and techniques to prevent the spread of illness Professionalism 1 Utilized professional and polite telephone etiquette skills and computer skills to communicate and follow up with patients regarding their vaccine appointments. Qualifications Education: High School Diploma or equivalent Experience: Experience in a healthcare setting preferred, experience with electronic health records preferred. Must be computer proficient

Keywords: Catholic Medical Center, Manchester , COVID-19 Vaccine Clinic Patient Navigator, Healthcare , Manchester, New Hampshire

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