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Senior Director, Sourcing Management and Governance

Company: Comcast
Location: Manchester
Posted on: November 25, 2022

Job Description:

Senior Director, Sourcing Management and Governance Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. JOB DESCRIPTION Job SummaryResponsible for developing and overseeing the approach and execution of the strategic supplier relationship management function. Interfaces and incorporates the strategic suppliers into the Comcast organization while monitoring their ongoing performance. Interacts with key leaders in the Comcast organization dealing with all aspects of sourced services as these services impact each area, as well as with key leaders from the suppliers. Provides leadership and direction for multiple functional areas. Manages professionals at manager, supervisor and professional levels. Ensures appropriate resources to achieve financial and business objectives. Influences, shapes and integrates strategy for functional area(s).Job DescriptionCore Responsibilities

  • Partners with interdepartmental and CARE leaders & Partners to forecast, appraise and report operating results in terms of performance against plan.
  • Develops programs and systems to support strategic direction.
  • Participate in and oversee the development of processes and organizational capability to execute supplier contract and relationship management.
  • Monitor strategic suppliers' performance. Manage (with suppliers), design and administer Comcast surveys and other feedback processes. Conduct service level reviews with Comcast responsible service leaders.
  • Manage the contractual aspects with the suppliers, contract and relationship management team, outsourced governance services relationship and strategic supplier relationships.
  • Interact within functional area to ensure that tactics and sourcing related activities address Comcast's needs. Provide feedback to supplier on key supplier performances and facilitate supplier review sessions.
  • Assure supplier and Comcast compliance with contract terms and conditions, commitments and notifications. Monitor and approve the quality of the relationship between Comcast and its suppliers. Manage supplier performance audits (regulatory, technical, security, risk etc.).
  • Interact with various personnel within functional area or business unit to manage the audit of the suppliers to assure compliance to all contractual provisions. Ensure resolution of escalated issues with suppliers.
  • Oversee management of the Comcast supplier Governance Library (contracts, minutes, issue logs, SLA results etc.) for all strategic suppliers.
  • Establish, manage and coach team to clear objectives and performance expectations. Attract, motivate, develop and retain highly skills workforce.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.Employees at all levels are expected to:
    • Understand our Operating Principles; make them the guidelines for how you do your job.
    • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
    • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
    • Win as a team - make big things happen by working together and being open to new ideas.
    • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
    • Drive results and growth.
    • Respect and promote inclusion & diversity.
    • Do what's right for each other, our customers, investors and our communities.Disclaimer:
      • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is an EOE/Veterans/Disabled/LGBT employer.Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
        EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience10 Years +Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Keywords: Comcast, Manchester , Senior Director, Sourcing Management and Governance, Executive , Manchester, New Hampshire

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