Technical Documentation Specialist
Company: Big Belly Solar LLC
Location: Needham
Posted on: May 8, 2024
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Job Description:
Description: Company DescriptionBigbelly is the world leader in
Public Space Waste Solutions. Bigbelly products are designed to
dramatically increase the operational efficiency for our customers
while beautifying their public space in a way that produces
measurable reductions to our customer's carbon footprint. The
Bigbelly solution leverages smart technologies, such as IoT, along
with new and traditional manufacturing and materials.If you're
looking for a challenging and rewarding career with a company that
values innovation, excellence, and teamwork, we would love for you
to join us in our mission to create a cleaner, more sustainable
world. This position plays a critical role as Bigbelly strives to
launch new products and initiatives. The evolving needs of the
company will lead to opportunities for personal and professional
growth. Job DescriptionWe are looking to add a Technical
Documentation Specialist to support the needs of the Bigbelly
product teams. This is a full-time opportunity with growth
potential. This position is at the company headquarters in Needham,
MA, as a part of the engineering team, and involves working on our
products throughout their lifecycle. Travel to our manufacturing
facility in Methuen, MA will be required occasionally to engage
with the manufacturing team. In this role you will be documenting
product/technical information that supports our internal teams and
customers worldwide. Responsibilities include writing engineering
work instructions, user manuals, troubleshooting guides, and parts
manuals. You will also be tasked with implementing edits to
existing documentation based on feedback and inbound requests.We
are looking for a self-starter who has technical aptitude and
writing proficiency. Organizational skills and an excellent
attention to detail are a must. You need to be adept using Google
applications to draft and edit documents. Experience manipulating
3D CAD models using SolidWorks and editing photos to create
illustrations is preferred. Requirements: ResponsibilitiesCreate,
proofread, and edit technical documents, manuals, and guides using
various applications, including those from Google and
Microsoft.Edit photos and graphics to create illustrations for
technical documents. Record notes and photographs of product
assembly procedures in a manufacturing environment.Interface with
Engineering and Customer Support staff during documentation
drafting and editing.Update existing documents while adhering to
established formatting guidelines, while helping to refine those
guidelines.Maintain an organized documentation repository.Field
inquiries and requests from internal team members related to
technical documentation. Manipulate 3D CAD models to create
illustrations for technical documents.QualificationsProficiency
using PDM tools (Arena preferred)Proficiency using Microsoft Office
software (Word, Excel, and PowerPoint)Proficiency using Google
Docs, Sheets, SlidesGood communication skills, both verbal and
written Excellent attention to detailAbility to be on-site at
headquarters in Needham, MA, full timeExperienced with common shop
tools and mechanical assembly techniques preferredTechnical degree
preferredExperience using SolidWorks 3D CAD design software
preferred7+ years of related experience
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Keywords: Big Belly Solar LLC, Manchester , Technical Documentation Specialist, IT / Software / Systems , Needham, New Hampshire
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